Privacy policy

This Privacy Policy explains how Toldman, collects, uses, and protects your personal information when you visit or make a purchase from our online store.

1. Personal Data We Collect

We may collect the following information to provide and improve our services:

  • Contact information: Name, email, phone number, and shipping address
  • Payment details: Payment methods and transaction information (processed securely by our payment providers)
  • Account information: Login credentials if you create an account
  • Order history: Records of purchases and order details
  • Device information: IP address, browser type, operating system, and referral source
  • Usage data: How you interact with our website, including pages viewed and time spent

2. How We Collect Your Data

We obtain information from multiple sources:

  • Directly from you when placing an order, creating an account, or contacting us
  • Automatically through cookies and tracking technologies
  • From third-party service providers such as payment processors, shipping carriers, and analytics platforms

3. How We Use Your Data

Your information is used to:

  • Process and fulfill your orders, including shipping and payments
  • Communicate with you about orders, account updates, and customer support
  • Personalize your shopping experience and recommend products
  • Send marketing communications (with your consent)
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations

4. How We Share Your Data

We do not sell your personal information. We may share it with:

  • E-commerce platforms and service providers processing orders on our behalf
  • Payment processors to handle transactions securely
  • Shipping carriers to deliver your orders
  • Analytics providers to help us understand website usage
  • Legal authorities if required by law or to protect our rights

5. Third-Party Websites

Our site may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

6. Data Security and Retention

We use industry-standard measures such as SSL encryption and secure payment processing to protect your data. While no system is completely secure, we take all reasonable steps to safeguard your information. We retain your data only as long as necessary for the purposes described or as required by law.

7. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Receive a portable copy of your data

To exercise your rights, email us at info@toldman.com.

8. Cookies

We use cookies to improve your browsing experience, analyze traffic, and personalize content. You can manage cookie settings through your browser.

9. Children

Our services are not intended for individuals under 18. We do not knowingly collect data from minors and will delete any such information if discovered.

10. International Transfers

Your data may be transferred and processed outside your country. We ensure appropriate safeguards are in place for international transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

Company Details 

Store: Toldman
Company: WVR Business
Company Number: 83952799
VAT ID: NL003894544B30
Email: info@toldman.com
Phone:+3197010266163
Address: Bertha van Moerdregtpad 22, 2841 SR, Moordrecht, The Netherlands
Support Hours: Monday – Saturday: 8:00 AM – 5:00 PM (Canberra : ACST)