Shipping policy

At Toldman, we are committed to delivering your orders quickly and securely within the Australia and the United States.

📦 Shipping Availability

We currently ship only within the Australia and the United States.
We do not offer international shipping at this time.

⏱️ Order Processing Time

Orders are processed within 1–3 business days (Monday – Saturday)
Orders placed after 5:00 PM (Sydney) will be processed the next business day
Orders are not processed on weekends or public holidays

🚛 Delivery Time

Shipping time: 5-8 business days (Monday – Saturday).
Total delivery time: 6-11 business days (Monday – Saturday).

Delivery times may vary depending on your location and courier service.

🚚 Shipping Partners

We ship orders using reliable carriers such as:

USPS

💰 Shipping Cost

We offer FREE shipping on all orders within the Australia and the United States.

📍 Order Tracking

Once your order is shipped, you will receive a tracking number via email
You can track your shipment using the provided link

⚠️ Shipping Delays

While we aim to deliver on time, delays may occur due to:

Weather conditions
Carrier delays
High demand periods

We appreciate your patience in such situations.

❌ Incorrect Shipping Address

Please double-check your shipping details before placing an order
We are not responsible for orders delivered to incorrect addresses provided by the customer

📦 Lost or Stolen Packages

If your package is lost or stolen, please contact us immediately
We will assist you in working with the shipping carrier to resolve the issue

📧 Contact Us

If you have any shipping-related questions:

Store: Toldman
Company: WVR Business
Company Number: 83952799
VAT ID: NL003894544B30
Email: info@toldman.com
Phone:+3197010266163
Address: Bertha van Moerdregtpad 22, 2841 SR, Moordrecht, The Netherlands
Support Hours: Monday – Saturday: 8:00 AM – 5:00 PM (Canberra : ACST)